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Members of the RENAISSANCE CAPITAL Group, as managers of your personal data, use and protect all information that Users provide when using the website and our other services, especially with regard to the processing of personal data in the provision of their services.

Personal data is any information relating to a specific or identifiable natural person. In particular, personal data is considered to be all data that establishes the identity of the user (for example, name and surname, e-mail address, address of residence, etc.).

Processing is any operation or set of operations carried out on personal data, whether or not by automated means, such as collection, recording, organisation, storage, adaptation or alteration, withdrawal, consultation, use, disclosure by transmission, publication or otherwise made available, classification or combination, blocking, erasure or destruction, and the performance of logical, mathematical and other operations with that data.

How we collect your personal data

We collect your personal data in the following cases:

What personal data we collect

In the above cases, we collect the following personal data:

How data can be used

The use of personal data in accordance with the regulations on the protection of personal data must be justified on the basis of one of the legal bases. Below we set out the basics for the use of the personal data we collect through the website.

The justified grounds for data processing are, inter alia:

We use processing based on legitimate interest to promote and provide information about our services, in order to maintain the highest standards of sales of products from our offer. The fundamental rights and freedoms of existing and potential users are measured in relation to our interest in processing data for this purpose.

Personal data may be transferred to third parties provided that there is a justified basis for the transfer, such as service fulfillment, forwarding of data concerning and relating to our group members, transportation and so on.

Consent for direct marketing, which would eventually be requested from you, can be withdrawn at any time.

We are subject to and comply with the laws of the Republic of Croatia, as well as supranational regulations, including providing your information to law enforcement authorities, regulatory and judicial authorities, and third parties to litigation in connection with proceedings or investigations anywhere in the world where required. Where permitted, we will directly make such a request to you or notify you prior to responding, unless this could affect the prevention or detection of crimes.

Providing personal data for the purpose of compliance with binding requests for your data is a legal obligation that depends on the specific request.

How we keep your data safe

We use a variety of security measures, including encryption and authentication, to protect and maintain the security, integrity and availability of your data.

Among other things, we use the following measures:

All your data is stored on our secure servers and the secure servers of our partners and accessed and used in accordance with our policies and security standards. The protection of the privacy of your data is permanent, and we take all measures necessary to protect it. We process personal data in a secure manner, including protection against unauthorized or unlawful processing and loss.

By registering or filling out any contact form on the website, we will ask for consent to process your personal data listed in the contact form for a specific purpose(s). The purposes we can highlight in the contact forms require separate consent each separately.

We undertake to protect the privacy of your personal data and to treat them in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation) and the Act on the Implementation of the General Data Protection Regulation (OG 42/2018) and other applicable regulations. The collected personal data of users and visitors of the website must not and will not be unauthorized to use or make available to third parties, except in cases where a special law allows it, if it constitutes our legal obligation or is necessary for the purpose of fulfilling contractual obligations.

We undertake not to misuse personal data from registration forms or collected through cookies, nor to hand them over to third parties without your permission, except in cases where the law expressly prescribes this and in cases where it is necessary to fulfill obligations. Personal data is considered to be all data used to determine the identity of the User (for example, first and last name, e-mail address, residential address, etc.), and which is used to carry out the procurement process in which you signed up via registration on our site, or which site collected about you as site visitors through the Cookies that our site uses, and the use of which you agreed to by managing the settings of our Cookies.

All user information is strictly confidential and available only to employees who need this information to perform their job. All employees and business partners are responsible for respecting the principles of privacy protection. We undertake to protect your personal data by collecting only the basic data that is necessary to fulfill the purpose of the given consent or legitimate interest, contractual or legal basis. The data that are automatically recorded by accessing the website (IP address, domain name, browser types, number of visits, time spent on the site, etc.) will be used exclusively for the purpose of evaluating the number of visitors to the website and to improve its content and functionality, i.e. for statistical purposes.

We inform Users about how to use the collected data and use it for marketing campaigns exclusively according to specially obtained consent.

According to applicable national and supranational legislation, in order to protect the confidentiality of personal data, we undertake in particular to:

Your rights are as follows:

In all situations where possible, we will irrevocably delete all your personal data from our systems and leave only general statistics that cannot be linked to your identity.

In case you no longer want us to process your data in any way, request the deletion, correction or transfer of your data, please inform us of this by e-mail to the e-mail address of the Data Protection Officer: [email protected]. The officer may contact you to verify the authenticity of the request.

At any time, you can ask us to:

The retention period for User data submitted through the registration form lasts 5 (in letters: five) years, or until the request for deletion is received by the individual to whom the personal data refers, after which the personal data is deleted. We keep personal data for longer than the specified period only if this is binding under the current regulations in the Republic of Croatia or supranational legislation.

For analytical purposes, we keep the data indefinitely.

Personal data that is no longer needed is either irreversibly anonymized or destroyed in a secure manner.

If you object to the processing of your data, you can file your complaint with the competent state authority, i.e. the Personal Data Protection Agency, Zagreb, Selska cesta 136, in accordance with the General Data Protection Regulation and the Act on the Implementation of the General Data Protection Regulation.